Senior Product Manager, Payments Platform
Overview
Are you a successful, creative, driven product manager? Are you strategic in nature, yet have the ability to get down in the weeds and get stuff done executing complex projects from start to finish? Do you love working in an entrepreneurial organization surrounded by like-minded, people, who are fired up about growing a great company? If this sounds like you, then please, keep reading.
Our Client is a Startup Fintech company that has reimagined financial systems and is building innovative products to help growing businesses with tools for employee retention and financial wellness. They are growing quickly and have engaged us on a search to find them an experienced Senior Product Manager (SrPM) who will be tasked with establishing processes and best practices to build on as they grow. The SrPM will report to the CEO and will be hands-on with all functional areas of the business to review, define, and execute the overall product strategy.
The Ideal Persona
You possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. You enjoy spending time with customers and end users to understand their needs, translate these needs into product requirements, articulate product requirements to the Dev Team, and work closely with internal teams to create innovative solutions that solve them.
Responsibilities
Define and own the product roadmap for our Client’s Card Issuing and Processing Platform
Effectively break down needs from stakeholders (end users) into requirements. Clearly articulate product requirements through user stories, specifications, and other documentation (Jira)
Collaborate with engineering, partners, and product teams to design and implement key features
Leadership: demonstrates great communication skills, collaborate with all team members and lead effective follow-up to drive outcomes
Scrum: lead scrum, open/close sprints, conduct retrospectives
Release Management: Plan and coordinate product releases, including defining release goals, creating release plans, and overseeing the launch process. Collaborate with teams to ensure successful product launches
Analytics and Metrics: Define and track key performance indicators (KPIs) to measure the success and impact of product features. Use analytics and user feedback to iterate on the product and make data driven decisions
Customer Feedback and Support: Engage with senior customers and internal teams to gather feedback and refine product strategy
Qualifications & Experience
An understanding of Payroll cards and payroll related functionality, including knowledge of key trends, competitive landscape, and customer/user needs.
Proven experience in product management, preferably with Payment platforms, debit or credit cards processing, or with a related embedded financial OS.
Experience in building large-scale financial platforms with high reliability (99.9999% uptime) and well-designed APIs.
Strong technical background or aptitude, enabling effective communication with development teams and understanding of technical challenges.
Proficiency in data analysis, with the ability to interpret metrics and make data driven decisions.
Experience with analytics tools and the ability to derive insights from user data.
Ability to think strategically and develop a clear product strategy aligned with business goals.
Experience in developing and executing product roadmaps.
Excellent verbal and written communication skills in English to effectively convey product plans, goals, and requirements to cross-functional teams and stakeholders.
Strong presentation skills for internal and external audiences.
A deep understanding of user experience and a focus on delivering products that meet or exceed customer expectations.
Experience with user research and usability testing.
Strong collaboration skills to work effectively with cross-functional teams, including development, marketing, sales, and customer support.
Ability to thrive in a dynamic and fast-paced environment, adapting to changing priorities and market conditions.
Comfortable with ambiguity and able to make decisions in uncertain situations.
Strong problem-solving skills and the ability to navigate challenges in product development and management.
Experience in identifying and addressing potential risks.
Proficient project management skills to effectively plan, execute, and monitor product launches and updates.
Familiarity with project management tools and methodologies.
A customer-centric mindset with a focus on understanding customer needs and delivering solutions that add value.
Relevant certifications in product management, agile methodologies, or other related areas may be beneficial.
Other
Competitive compensation with a target base salary range from $160,000 to $190,000 + a Performance-based bonus + equity
Hybrid work environment ideally based in the Greater Vancouver, BC area.
Opportunities for professional growth and development
Contact
Darrell Bowman at darrell@corporate.bc.ca