Product Manager, SaaS ***Completed***
Overview
Are you a successful, creative, driven product manager? Are you strategic in nature, yet have the ability to get down in the weeds and get stuff done? Do you love working in an entrepreneurial organization surrounded by like-minded, people, who are fired up about growing a great company? If this sounds like you, then please, keep reading.
Our Client is a profitable SaaS SMB headquartered in the Lower Mainland, BC. They are growing organically and have engaged us on a search to find them an experienced Product Manager (PM) who will be tasked with establishing processes and best practices to build on as they grow. The PM will report to the CEO and will be hands-on with all functional areas of the business to review, define, and execute the overall product strategy.
The Ideal Persona
You possess a unique blend of business and technical savvy, a big-picture vision, and the drive to make that vision a reality. You enjoy spending time with customers to understand their problems, translate these problems into product requirements, articulate product requirements to the Dev Team, and work closely with internal teams to create innovative solutions that solve them.
Responsibilities
Effectively break down needs from stakeholders into requirements. Clearly articulate product requirements through user stories, specifications, and other documentation (Jira)
Scrum: lead scrum, open/close sprints, conduct retrospectives
Leadership: demonstrates great communication skills, collaborate with all team members, effective follow-up
Release Management: Plan and coordinate product releases, including defining release goals, creating release plans, and overseeing the launch process. Collaborate with marketing and sales teams to ensure successful product launches
Analytics and Metrics: Define and track key performance indicators (KPIs) to measure the success and impact of product features. Use analytics and user feedback to iterate on the product and make data driven decisions
Customer Feedback and Support: Gather and analyze customer feedback to identify pain points and areas for improvement. Collaborate with customer support teams to address product related issues and improve customer satisfaction
Qualifications & Experience
Certification in a relevant field such as Computer Science, Business, Marketing, or a
related discipline
At least 4 years of professional experience in a Product Management role
An understanding of the SaaS industry, including knowledge of key trends, competitive landscape, and customer needs.
Proven experience in product management, preferably in SaaS or a related technology field.
Demonstrated success in launching and managing successful products throughout their lifecycle.
Strong technical background or aptitude, enabling effective communication with development teams and understanding of technical challenges.
Proficiency in data analysis, with the ability to interpret metrics and make data driven decisions.
Experience with analytics tools and the ability to derive insights from user data.
Ability to think strategically and develop a clear product strategy aligned with business goals.
Experience in developing and executing product roadmaps.
Excellent verbal and written communication skills in English to effectively convey product plans, goals, and requirements to cross-functional teams and stakeholders.
Strong presentation skills for internal and external audiences.
A deep understanding of user experience and a focus on delivering products that meet or exceed customer expectations.
Experience with user research and usability testing.
Strong collaboration skills to work effectively with cross-functional teams, including development, marketing, sales, and customer support.
Leadership skills to inspire and guide teams towards common goals.
Ability to thrive in a dynamic and fast-paced environment, adapting to changing priorities and market conditions.
Comfortable with ambiguity and able to make decisions in uncertain situations.
Strong problem-solving skills and the ability to navigate challenges in product development and management.
Experience in identifying and addressing potential risks.
Proficient project management skills to effectively plan, execute, and monitor product launches and updates.
Familiarity with project management tools and methodologies.
A customer-centric mindset with a focus on understanding customer needs and delivering solutions that add value.
Involvement in relevant industry events, conferences, and networks to stay updated on industry trends and build professional relationships.
Relevant certifications in product management, agile methodologies, or other related areas may be beneficial.
Other
Competitive compensation with a target base salary range from $85,000 to $105,000 + a Performance-based bonus
Flexible hours with ability to work remotely from anywhere in Canada
Health benefits
Opportunities for professional growth and development
Contact
Darrell Bowman at darrell@corporate.bc.ca